Privacy Law and Policy Reporter
The statement touched on a number of privacy issues. The Commonwealth is to enter a formal network development deed with Telecom, comparable to that it has entered into with other carriers, one of the three key items of which will be 'the existing commitments to roll out of calling line identification, or CLI, capacity'.
Telecom will be asked to 'produce quickly' a customer charter dealing in plain English with, among other things, customer privacy.
The Attorney-General is to introduce legislation clarifying the breadth of exemption under the Telecommunications (Interception) Act 1979 (Cth) given to carrier employees. Telecom's privacy guidelines relating to such matters (see 1 PLPR 55) have now been adopted by Optus and Vodaphone.
Telecom's proposed privacy audit (see 1 PLPR 140) will be published and tabled in Parliament. The Minister has also 'asked Telecom to open discussions with the relevant unions to achieve amendments to the necessary awards to allow any internal Telecom disciplinary proceedings involving allegations of privacy breaches, including allegations of voice monitoring or recording, to be chaired by an independent party'.