(1) After investigating a complaint against a licensee or commercial permit-holder, the commissioner must—
(a) if satisfied on reasonable grounds that a ground for occupational discipline exists in relation to the complaint—
(i) apply to the ACAT for an occupational discipline order in relation to the licensee or commercial permit-holder; and
(ii) tell the complainant, in writing, that the application has been made; or
(b) if not satisfied that a ground for occupational discipline exists in relation to the complaint—
(i) tell the complainant, in writing, that the commissioner will not take further action on the complaint; and
(ii) not take further action on the complaint.
(2) Subsection (1) (b) (ii) does not prevent the commissioner from taking further action in relation to a complaint if the commissioner becomes satisfied that a ground for occupational discipline exists in relation to the complaint.
Note The commissioner need not notify the complainant under s (1) if the complainant has withdrawn the complaint (see s 178).