Commonwealth Consolidated Acts

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BROADCASTING SERVICES ACT 1992 - SECT 148

Complaints under codes of practice

                   If:

                     (a)  a person has made a complaint to a provider of broadcasting services on a matter relating to:

                              (i)  program content; or

                             (ii)  compliance with a code of practice that applies to those services and that is included in the Register of codes of practice; and

                     (b)  if there is a relevant code of practice relating to the handling of complaints of that kind--the complaint was made in accordance with that code of practice; and

                     (c)  either:

                              (i)  the person has not received a response within 60 days after making the complaint; or

                             (ii)  the person has received a response within that period but considers that response to be inadequate;

the person may make a complaint to the ACMA about the matter.



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