Commonwealth Consolidated Acts

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BROADCASTING SERVICES ACT 1992 - SECT 150

Complaints relating to national broadcasting services or datacasting services provided by the ABC or SBS

             (1)  If:

                     (a)  a person has made a complaint to the Australian Broadcasting Corporation or the Special Broadcasting Service Corporation on the ground that the Corporation has, in providing a national broadcasting service or a datacasting service, acted contrary to a code of practice developed by the Corporation and notified to the ACMA; and

                     (b)  either:

                              (i)  the person has not received a response within 60 days after making the complaint; or

                             (ii)  the person has received a response within that period but considers that response to be inadequate;

the person may make a complaint to the ACMA about the matter.

             (2)  If:

                     (a)  a person has made a complaint to the Australian Broadcasting Corporation or the Special Broadcasting Service Corporation on the ground that the Corporation has breached Part 9D (which deals with captioning); and

                     (b)  either:

                              (i)  the person has not received a response within 30 days after making the complaint; or

                             (ii)  the person has received a response within that period but considers that response to be inadequate;

the person may make a complaint to the ACMA about the matter.



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