In general, this Part deals with complaints and investigations about acts or
practices that may be an interference with the privacy of an individual.
An individual may complain to the Commissioner about an act or practice that
may be an interference with the privacy of the individual. If a complaint is
made, the Commissioner is required to investigate the act or practice except
in certain circumstances.
The Commissioner may also, on his or her own initiative, investigate an act or
practice that may be an interference with the privacy of an individual or a
breach of Australian Privacy Principle 1.
The Commissioner has a range powers relating to the conduct of investigations
(a) to conciliate complaints; and
(b) to make preliminary inquiries of any person; and
(c) to require a person to give information or
documents, or to attend a compulsory conference; and
(d) to transfer matters to an alternative complaint
body in certain circumstances.
After an investigation, the Commissioner may make a determination in relation
to the investigation. An entity to which a determination relates must comply
with certain declarations included in the determination. Court proceedings may
be commenced to enforce a determination.