Commonwealth Consolidated Regulations

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Requirement for notice relating to repair of goods

             (1)  For subsection 103(1) of the Australian Consumer Law, the following requirements are prescribed:

                     (a)  if the notice relates to the repair of goods that are capable of retaining user-generated data, the notice must state that repair of the goods may result in loss of the data;

                     (b)  the notice must include the text mentioned in subregulation (2) if it is the practice of a repairer of goods:

                              (i)  to supply refurbished goods as an alternative to repairing a consumer's defective goods; or

                             (ii)  to use refurbished parts in the repair of a consumer's defective goods.

             (2)  For paragraph (1)(b), the text is 'Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair the goods.'.

             (3)  In this regulation:

"User-generated data" means any data stored on goods.


1   Files stored on a computer hard drive.

2   Telephone numbers stored on a mobile telephone.

3   Songs stored on a portable media player.

4   Games saved on a games console.

5   Files stored on a USB memory stick.

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