In order to facilitate the consolidation of amounts for a beneficiary, a trustee must use either or both of the following procedures to determine whether amounts are held for the beneficiary by another RSA provider or superannuation entity:
(a) seeking superannuation information relating to the beneficiary using a facility provided by the Australian Taxation Office;
(b) contacting an RSA provider or superannuation entity to seek superannuation information relating to the beneficiary.