(1) The Commission when undertaking a claims assessment, or a merit reviewer when undertaking a merit review under Part 7, may give directions to a party to a claim for the purpose of ensuring compliance by the party with a duty arising under this Division.
(2) If a claimant fails to comply with such a direction without reasonable excuse, the giver of the direction may direct the insurer to suspend weekly payments of statutory benefits to the claimant under Part 3 while the failure continues.
(3) If an insurer fails to comply with such a direction without reasonable excuse, the giver of the direction may direct the insurer not to discontinue or reduce weekly payments of statutory benefits to the claimant under Part 3 while the failure continues.
(4) The principal registrar of the Commission is to inform the Authority of the following if an insurer fails to comply with a direction given under this section--(a) the name of the insurer,(b) the name of the claimant,(c) particulars about the insurer's failure.