New South Wales Consolidated Acts

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Informal resolution of disputes

125 Informal resolution of disputes

(1) Nothing in this Division prevents the operator and residents of a retirement village from establishing mechanisms in the village for the purpose of attempting to resolve disputes in the village.
(2) However, any term of any village contract that provides that the parties to the contract must attempt to resolve disputes between them by any process other than the process provided for under this Act is void.
Note : Section 37 of the Civil and Administrative Tribunal Act 2013 enables the Tribunal, when it considers it appropriate to do so, to use resolution processes to assist the parties to proceedings in the Tribunal to resolve or narrow issues between them in the proceedings.

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