New South Wales Consolidated Acts

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RETIREMENT VILLAGES ACT 1999 - SECT 83B

Rules of conduct for operators may be prescribed by regulations

83B Rules of conduct for operators may be prescribed by regulations

(1) The regulations may prescribe rules of conduct for operators for or with respect to professionalism, training, competencies, performance and behaviour in connection with the management or operation of retirement villages.
(2) Without limiting subsection (1), rules of conduct may make provision for or with respect to the following--
(a) knowledge about--
(i) the provisions of this Act and the regulations, and
(ii) the provisions of the Strata Schemes Management Act 2015 and the regulations under that Act relevant to the management or operation of retirement villages, and
(iii) any other law relevant to the management or operation of retirement villages,
(b) conduct in relation to dealings with current or prospective residents of retirement villages (for example, by reference to standards of honesty, fairness and professionalism),
(c) conduct in relation to the marketing of retirement villages (including in relation to the use of terminology),
(d) internal dispute resolution measures used in retirement villages,
(e) training and competencies for operators of retirement villages and their staff.



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