(1) If, at mediation, the parties agree to a resolution to the complaint, the agreement must be signed by, or for, each party and by the mediator (the
"mediation agreement" ).
(2) Mediation ends on the earlier of the following—(a) if a party withdraws from mediation—the day the party withdraws;(b) if the parties agree the mediation has ended—the day the parties agree mediation has ended;(c) if there is a mediation agreement—the day the agreement is signed;(d) unless the QBCC commissioner extends the period and advises parties in writing of the extension—20 business days after notice is given under section 246CM .
(3) As soon as practicable after mediation has ended, the mediator must give the commissioner a certificate about the mediation in the approved form.
(4) If the parties sign an agreement, the complaint is taken to be withdrawn.