(1) A person who is a claimant or worker for any provision of this Act may, by written notice, ask the Regulator or the insurer (the
"document holder" ) to give the person a copy of documents required to be kept by the document holder that relate to the person’s application for compensation or claim for damages.
(2) The document holder must give the claimant or worker a copy of the documents requested within 20 business days after the claimant or worker gives the notice, unless the document holder has a reasonable excuse for not doing so.
(3) Without limiting subsection (2) , it is a reasonable excuse for the document holder not to give the document or part of the document if—(a) the document or part is protected by legal professional privilege; or(b) the document or part would alert the claimant or worker to the document holder’s reasonable suspicion of fraud in relation to the application for compensation or claim for damages; or(c) the document holder believes the matter contained in the document would meet the requirements of the Right to Information Act 2009 , schedule 3 .