(1) A person may make
a complaint under this Division alleging that a member of a council has
contravened or failed to comply with Chapter 5 Part 4
Division 2.
(2) A complaint to a
council under this Division must be made in accordance with, and contain any
information required by, the council's behavioural management policy.
(3) Subject to this
Division, a council must deal with a complaint under this Division in
accordance with the council's behavioural management policy (and a reference
to dealing with a complaint includes a reference to refusing to deal with a
complaint or determining to take no further action on a complaint).