South Australian Current Regulations South Australian Current Regulations16—Periodical fees and returns
(1) For the purposes
of section 33(1) of the Act—
(a) each
quarter is a prescribed period for an accreditation under Part 4
Division 3 of the Act; and
(b) the
relevant day for that kind of accreditation is 21 days after the end of a
quarter.
(2) For the purposes
of section 33(1)(a) of the Act, the following information is prescribed in
relation to the relevant quarter:
(a) the
number of vehicles participating in the service at the end of the relevant
quarter;
(b) the
average response times for various periods of the day determined by the
Minister;
(c) the
telephone answering standards applied by the centralised booking service;
(d) a
full explanation for an inability to meet customer service requirements under
these regulations;
(e)
statistical information relating to cases where vehicles were not available to
take bookings, including the time of those bookings and the pick-up points;
(f)
details of customer complaints, and the action taken;
(g)
details of—
(i)
disciplinary action against the driver or owner of a
vehicle participating in the service; or
(ii)
a decision to refuse a person membership of the service;
(h)
other information determined by the Minister.
(3) The Minister may
require information contained in a return be verified by statutory
declaration.