(1)  The Ombudsman is to issue and maintain guidelines relating to –

(a) the process of disclosing information under all four types of information disclosure referred to in section 12 ; and

(b) the factors to be considered when determining to refuse an application under section 20 ; and

(c) any other matters he or she considers necessary.

(2)  The Ombudsman may, of his or her own motion or on the request of a Minister or principal officer, provide oral or written advice to a public authority or Minister on the operation of this Act.

(3)  The Ombudsman is to issue and maintain a manual related to the operation of this Act.

(4)  The Ombudsman is to make the guidelines and manual issued under this section available to the public.

(5)  The Ombudsman may publish a decision that he or she makes in respect of a review and the statement of reasons related to that decision.