(1)  A licence held by a gas entity is subject to –

(a) conditions determined by the Director of Gas requiring compliance with –

(i) standards or codes specified in the licence; and

(ii) a safety and operating plan or safety case, in accordance with Part 4 ; and

(b) conditions determined by the Director of Gas relating to the financial or other capacity of the gas entity to continue operations under the licence for the term of the licence; and

(c) any other reasonable conditions determined by the Director of Gas for the purposes of this Act.

(2)  Without limiting the effect of subsection (1)  –

(a) if a person holds a licence or licences authorising both the operation of a distribution system and the retailing of gas, the Director of Gas may impose conditions on the licence or licences requiring that the person's affairs in respect of the operation of the distribution system be kept separate from the person's affairs in respect of the retailing of gas in the manner and to the extent specified in the conditions; and

(b) the Director of Gas may make a licence subject to a condition requiring a specified process to be followed to resolve disputes between the licence holder and customers as to the distribution or sale of gas.