Victorian Current Acts

AUSTRALIAN CONSUMER LAW AND FAIR TRADING ACT 2012 - SECT 114

    (1)     The Director may refer to a consumer affairs employee for conciliation or mediation any dispute—

        (a)     between a purchaser (who is a natural person) or a possible purchaser (who is a natural person) and a supplier about a supply or possible supply of goods or services in trade or commerce;

        (b)     between a consumer (other than a natural person) or a possible consumer (other than a natural person) and a supplier about a supply or possible supply of goods or services in trade or commerce.

Note

Section 3 of the Australian Consumer Law (Victoria) defines consumer .

    (2)     A dispute referred to a consumer affairs employee under subsection (1) must be reasonably likely to be settled.

    (3)     If the whole or any part of a dispute under subsection (1) falls within the jurisdiction of any prescribed person or body, the Director must refer the dispute, or that part of the dispute, to the person within whose jurisdiction it falls.

    (4)     Subsection (1) applies whether or not a person has made a complaint under section 113.

    (5)     In this section—

consumer affairs employee means any person employed under Part 3 of the Public Administration Act 2004 in the administration of this Act.