Victorian Current Acts
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EDUCATION AND TRAINING REFORM ACT 2006 - SECT 4.6A.5
RTO must keep complete records of complaints
(1) An RTO must keep all records relating to the
handling of a complaint by the RTO under its complaint handling process.
(2) The records required to be kept under this
section must be kept separately to the register of complaints.
S. 4.6A.5A inserted by No. 71/2010 s. 33.
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