(1) Without limiting any other means available for making or resolving a complaint, a past, current or prospective student of an RTO may make a complaint to the Authority in relation to—
(a) an alleged contravention by the RTO of this Act or the regulations; or
(b) an alleged contravention by the RTO of the RTO standards.
(2) The Authority may appoint a person or body to handle complaints made to the Authority under this section.
S. 4.6A.6(3) substituted by No. 37/2014 s. 10(Sch. item 49.2).
(3) Subsection (1) does not apply in respect of
complaints made against Victoria Police.
Pt 4.6A Div. 2 (Heading and ss 4.6A.7, 4.6A.8) inserted by No. 31/2018 s. 58.
Division 2—Investigation of complaints by Authority
S. 4.6A.7 inserted by No. 31/2018 s. 58.