Victorian Current Acts

EDUCATION AND TRAINING REFORM ACT 2006 - SECT 4.6A.8

The Authority must investigate a complaint made in accordance with section 4.6A.7 unless—

        (a)     the Authority is of the opinion that the complaint is trivial, vexatious or without substance; or

        (b)     the Authority is of the opinion that before making the complaint, the complainant had not attempted to raise the complaint with the provider or parent; or

        (c)     the complainant had raised the complaint with the provider or parent but the Authority is of the opinion that—

              (i)     the provider or parent has not been given a reasonable time within which to respond to the complaint; or

              (ii)     the provider or parent has responded satisfactorily to the complaint; or

        (d)     the Authority is of the opinion that the complaint can be dealt with, and it is more appropriate that the complaint be dealt with, by another person, body, court or tribunal.

Part 4.7—Offences