(1) A tenant may apply to the Director to investigate and report if the tenant—
(a) considers that the rent under a tenancy agreement is excessive having regard to the fact that the landlord has reduced or withdrawn services, facilities or other items provided with the rented premises; or
(b) has received a notice of a rent increase and the tenant considers that the proposed rent is excessive.
(2) An application under subsection (1)(b) must be made in writing within 30 days after the notice of the rent increase is given.
(3) As soon as practicable after receiving an application, the Director must—
(a) carry out an investigation; and
(b) give a written report to the tenant and a copy of the report to the landlord.
(4) The report of the Director must—
(a) include a statement informing the tenant of the tenant's right under section 46 to apply to the Tribunal for an order in respect of the proposed rent; and
(b) take into account the matters referred to in section 47(3).