Victorian Current Acts

RESIDENTIAL TENANCIES ACT 1997 - SECT 486

The functions of the Director under this Act are—

        (a)     to investigate—

S. 486(a)(i) amended by Nos 45/2002 s. 96(b), 17/2024 s. 6(43).

              (i)     any matter referred to the Director by the Tribunal or the principal registrar;

S. 486(a)(ii) amended by No. 67/2010 s. 66(a).

              (ii)     any application made to the Director under Part 2, 3, 4 or 4A in relation to excessive rent or hiring charges;

S. 486(a)(iii) amended by No. 45/2018 s. 317(a).

              (iii)     any complaint made by a renter under a residential rental agreement that the residential rental provider is in breach of a duty to maintain the rented premises in good repair;

        (b)     to investigate, if the Director considers it appropriate to do so—

S. 486(b)(i) amended by No. 45/2018 s. 317(b).

              (i)     any other dispute in relation to a residential rental agreement between a residential rental provider and a renter that is referred by the residential rental provider or the renter;

S. 486(b)(ii) amended by No. 67/2010 s. 83(a).

              (ii)     any matter arising under the rooming house provisions;

              (iii)     on the written application of a resident, caravan park owner or caravan owner any matter arising under the caravan park provisions;

S. 486(b)(iv) inserted by No. 67/2010 s. 66(b).

              (iv)     on the written application of a site tenant or site owner, any matter arising under the site agreement provisions;

        (c)     to report on an investigation under paragraph (a) or (b) to the person who referred the matter or dispute or made the application or complaint;

S. 486(ca) inserted by No. 67/2010 s. 83(b).

        (ca)     to report on an investigation under paragraph (b)(ii) to any person to whom the matter under investigation relates;

S. 486(d) amended by No. 17/2024 s. 6(43).

        (d)     to conciliate settlements of complaints or disputes referred to the Director under paragraph (a)(iii) or (b);

        (e)     to undertake programs for the dissemination (in English or in any other language) of information to educate or inform the public in relation to the provisions of this Act and the services provided under this Act by the Director;

S. 486(f) amended by No. 45/2018 s. 317(c).

        (f)     to publish standard form residential rental agreements;

S. 486(fa) inserted by No. 45/2018 s. 317(d).

        (fa)     to issue guidelines;

S. 486(g) amended by No. 45/2018 s. 317(e).

        (g)     to conduct research into matters relating to residential rental agreements, rooming houses, caravan parks or Part 4A parks and to disseminate that research;

        (h)     to liaise, co-operate and exchange information with, and to provide financial assistance from the Residential Tenancies Fund to government departments, public statutory authorities and other persons engaged in—

              (i)     the provision of information in relation to the provisions of this Act;

              (ii)     educating or informing the public in relation to this Act and the services provided under this Act;

S. 486(h)(iii) amended by No. 45/2018 s. 317(f).

              (iii)     conducting research into matters relating to residential rental agreements, rooming houses, caravan parks or Part 4A parks or publishing the results of that research;

S. 486(ha) inserted by No. 45/2018 s. 317(g).

        (ha)     to administer the Rent Special Account;

S. 486(hb) inserted by No. 45/2018 s. 317(g).

        (hb)     to monitor compliance with this Act;

              (i)     any other functions conferred on the Director by or under this Act.

S. 486A inserted by No. 45/2018 s. 318 (as amended by No. 19/2019 s. 238).