(1) In this Division—
"agent" means a person who acts, or holds himself or herself out as willing to act, as agent for a person for fee or reward in connection with a claim, but does not (unless the regulations otherwise provide) include a legal practitioner;
"claim" means a claim for compensation under this Act, the Accident Compensation Act 1985 or the Workers Compensation Act 1958 ;
"prohibited conduct" has the same meaning as in section 560 ;
"protected claim" means—
(a) a claim under Division 5 of Part 5 of this Act or Division 2A of Part IV of the Accident Compensation Act 1985 for a diminution of hearing; and
(b) a claim under Division 7 of Part 5 of this Act or Division 2B of Part IV of the Accident Compensation Act 1985 for the cost of provision of a hearing aid; and
(c) any other claim under this Act or the Accident Compensation Act 1985 that is declared by the regulations to be a protected claim for the purposes of this section.
(2) A reference in this Division to a claim includes a reference to a prospective claim irrespective of whether a claim is subsequently made.
(3) Each of the following activities is considered to constitute acting as agent for a person in connection with a claim—
(a) advising the person with respect to the making of a claim;
(b) assisting the person to complete or prepare, or completing or preparing on behalf of the person, any form, correspondence or other document concerning a claim;
(c) making arrangements for any test or medical examination or medical certificate to determine the person's entitlement to compensation;
(d) arranging referral of the person to a legal practitioner for the performance of legal work in connection with a claim;
(e) any prescribed activity.
(4) The regulations may provide that persons who engage in specified activities are not to be regarded as agents for the purposes of this Division.