(1) A person (the complainant ) may complain to the Information Commissioner about an action taken by an agency in the performance of functions, or the exercise of powers, under this Act.
(2) A complaint must:
(a) be in writing; and
(b) identify the agency (also the respondent agency ) in respect of which the complaint is made.
(3) The Office of the Australian Information Commissioner must provide appropriate assistance to a person who:
(a) wishes to make a complaint; and
(b) requires assistance to formulate the complaint.